Symbiwoes

[rencar]

Glad to help.

The reset process by holding down the button on the top of the sceeen usually solves minor glitches. All the new Renaults have this reset feature. Our Megane EV also resets by touching the soft power button on the touchscreen.

On our car, we’d noticed that since setting up My Perso to customise the safety features, the car wasn’t showing speed limits. After a quick reset, all was well.

[Rich D]

This morning my new symbioz wouldn't unlock or open the boot with either remote control! Yes there was a frost, but my older cars thankfully unlocked allowing me to head off to work.
I have contacted the dealer and as yet have no reply.
My wife is now on their case as I'm away on the road. She found that the car unlocked fine this afternoon once the temperature had got above freezing.
Not the best start to our ownership experience

[Sbrace06]

Hope you get it sorted. The buttons on my remote rarely work. Rely on the Auto Unlock as I approach and pressing the boot button. Though it’s down my list of car issue priority’s at the mo.
Currently in for the 4th look at the lights and the experience for 30 mins this morn at the dealer was as farcical as ever…

[Sbrace06]

So they’ve had the car 48 hours. Still not fixed. Now they’re ordering another part. Compo bill is growing for sure

[Sbrace06]

So they’ve ordered a new upc..

[Daw-uk]

Had a strange one this week. Main/entertainment screen was playing up, mainly CarPlay related, then the button to change the temp (first button) was not responding.

I asked Google to change the temp, which it did, and the display also updated, but the button was still not responding .

Decided to check again on the next trip and it was back to normal….

[Rich D]

This morning my indicators don't work. Start and stop the car 2 times and came back to life.
Into the dealership for full diagnostic as could be related to the earlier problem of a totally dead battery.

[Rich D]

I was called this afternoon from Renault customer care regarding my car troubles. Seemingly they have informed the dealer to order and replace an ECU. I asked if these are in stock or need to be ordered from France, no one seems to know.
When I bought my car (6 weeks ago) I also requested the demountable towbar and this is still on back order from Renault France.
Not the best astray to my ownership experience although the dealership are keeping me on the road with loan cars.

[Sbrace06]

Still waiting for my upc to fix the headlight issue.

[Rich D]

So the ecu was changed from a donor car to no effect.
Specialist Renault engineer from HO to visit and try to diagnose the fault(s).
Some teething troubles are to be expected, but it is clear this model has more than it's fair share and urgently needs a major software upgrade.